Troy email setup

Your Trojan E-mail username is your full Trojan E-mail address. Example: username troy. Fill out the form and click Submit. If you need your password reset and you are having issues updating your profile or if you are having issues resetting your TrojanPass password, visit our TrojanPass service. If you are a new employee your supervisor should submit a new employee helpdesk ticket.

All necessary and approved accounts will be created as a part of this ticket. How do I manage my account settings? Please follow the below links to step-by-step instructions to help you manage your account.

If you would like to find help articles, how-to guides, and other informational resources, you may visit our Webmail User Guide We hope you have an enjoyable experience. Toggle navigation. EchoSign offers an end-to-end solution by automating the entire process from the request for signature to the distribution and filing of the executed document. EchoSign instantly shows you what is out for signature, what has been signed, and when and by whom. All documents are converted to a PDF and automatically routed to all parties based on email address provided.

Routing to departmental email addresses is done automatically based on what form is being submitted for approval, so there is no need to input a departmental email address. In addition, archival copies of all your signed contracts are automatically stored in your EchoSign account with no scanning, inputting or effort required.

When You Retire: Eligible retirees may request a continuance of their email account with HR once a retirement date has been specified. An out of office message will need to be placed on the account for six months after the effective date of retirement. Any email correspondence that is important to either the supervisor or project will be archived and accessible by the current supervisor. Already Retired? Employees that have previously retired are still eligible to request access to their Troy University account.

You may submit your request using the Request Retiree Email Account form. Please note that HR will need to verify your request. Employees with files they wish to keep should move these files to a personal storage device or account before terminating employment. Request Retiree Email Account.